NEARBUYSTORE · SOFTWARE SUPPORT
Software Help Center
Installation manuals, downloads, troubleshooting and private support for CommercePilot and ARIN CommerceBot.
Downloads & updates
CommercePilot releases, downloads and rollbacks
Find published releases
Open CommercePilot, select WordPress/WooCommerce, then use the current version card. Older published versions appear in the version-history area. Draft and staged packages are not shown to customers.
Check your download
The release card shows the version and may show the SHA-256 checksum. A download blocked because of a missing or damaged package should be reported to NearBuyStore support instead of replaced with a file from an unknown source.
Safe rollback
Changing the current download on NearBuyStore does not automatically downgrade installed software. Rolling back software installed on a customer store may need a database backup and a compatibility check. Confirm requirements before using an older package.
Buying or activating a license
The installer/download system is independent from CommercePilot's native license manager. Use that product's own instructions to activate or troubleshoot your license.
PRIVATE REQUEST
Still need help?
Tell us what happened. We save the request even if the email notification fails. Do not include passwords, API secrets, personal customer data or license keys.
